1. Parties and Purpose

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Dim Sum SRL (hereinafter "Subsidim" or the "Data Controller")
Chausée de Waterloo 1593, 1180 BrusselsMail: contact@subsidim.be

Subsidim establishes this Privacy Policy, the purpose of which is to inform Users of the website hosted at the following address: Subsidim.be, (hereinafter the "Site") in complete transparency of the way in which personal data is collected and processed by Subsidim,  an expert in subsidies in Brussels.

The term "User" refers to any user, i.e. any natural or legal person, who visits or interacts in any way with the Site.

As such, Subsidim determines all the technical, legal and organizational means and purposes of the processing of Users' personal data. To this end, Subsidim undertakes to take all necessary measures to ensure that personal data is processed in accordance with the law of 30 July 2018 on the protection of natural persons with regard to the processing of personal data (hereinafter, "the Law") and the European Regulation of 26 April 2016 on the protection of data of natural persons with regard to the processing of personal data and the free circulation of this data (hereinafter the "Regulation").

Subsidim is free to choose any natural or legal person who processes the personal data of users at its request and on its behalf (hereinafter the "Data Processor"). Where applicable, Subsidim undertakes to select a Data Processor offering sufficient guarantees as to the technical and organisational security measures for the processing of personal data, with regard to the Law and the Regulation.

 

2. Processing of personal data

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The use of the Site by Users may result in the communication of personal data. The processing of this data by Subsidim, in its capacity as Data Controller, or by service providers acting in the name and on behalf of Subsidim, will be in accordance with the Law and the Regulations.

Personal data will be processed by Subsidim, in accordance with the purposes mentioned below, via:

Contact form

 

3. Purpose of processing personal data

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In accordance with Article 13 of the Regulation, the purposes of the processing of personal data are communicated to the User and are as follows:

To ensure the execution and follow-up of your contact request

 

4. Personal data that may be processed

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The User consents, when visiting and using the Site, that Subsidim collects and processes, in accordance with the methods and principles described in this Privacy Policy, the following personal data:

First name, last name, email, phone number

 

5. Consent

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By accessing and using the Site, the User declares that he or she has read and given his or her agreement in a free, specific, informed and unequivocal manner to the processing of personal data concerning him/her. This agreement covers the content of this Privacy Policy.

Consent is given by the positive act by which the User has ticked the box offering the Privacy Policy as a hyperlink. This consent is an essential condition for carrying out certain operations on the Site or for allowing the User to enter into a contractual relationship with Subsidim. Any contract between Subsidim and a User relating to the services offered on the Site is subject to the User's acceptance of the Privacy Policy.

The User consents to the Processing and collecting, in accordance with the methods and principles included in this Privacy Policy, his/her personal data that he/she communicates on the Website or in the context of the services offered by Subsidim, for the purposes indicated above.

The User has the right to withdraw his/her consent at any time. The withdrawal of consent does not compromise the lawfulness of processing based on the consent previously given.

 

6. Duration of storage of Users' personal data

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In accordance with Article 13 §2 of the Regulation and the Law, the Data Controller shall retain personal data only for as long as reasonably necessary to enable the fulfilment of the purposes for which they are processed.

In all cases, this period is less than: 6 months

 

7. Recipients of data and disclosure to third parties

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Personal data may be transmitted to Subsidim's employees, who offer adequate data security guarantees, and who collaborate with Subsidim in the provision of services. They act under the direct authority of Subsidim, and are responsible for collecting, processing or subcontracting this data.

In any case, the recipients of the data and those to whom such data have been disclosed comply with the content of this Privacy Policy. Subsidim assures that they will process this data only for the intended purposes, in a discreet and secure manner.

 

8. Data Protection Officer (DPO)

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The following person is appointed Data Protection Officer (hereinafter "DPO"): Dimitri Van Rossum

The role of the DPO is to ensure the proper implementation of national and supranational provisions on the collection and processing of personal data.

The DPO can be contacted as follows: contact@subsidim.be

 

9. Users' rights

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At any time, the User may exercise his rights by sending a message by e-mail to the following address: contact@subsidim.be, or a letter by post, attaching a copy of his identity card to the following address: Chaussée de Waterloo 1593, 1180 Brussels.

 

a. Right of access

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In accordance with Article 15 of the Regulation, Subsidim guarantees the User's right of access to his or her personal data. The User has the right to obtain access to said personal data as well as the following information:

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• the purposes of the processing;

• the categories of personal data concerned;

• the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients who are established in third countries or international organisations;

• where possible, the envisaged period of retention of personal data or, where this is not possible, the criteria used to determine this period;

• the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) of the Regulation and, at least in such cases, relevant information regarding the underlying logic, as well as the significance and expected consequences of such processing for the data subject

 

The Controller may require the payment of a reasonable fee based on administrative costs for any additional copies requested by the User.

When the User submits this request electronically (e.g. via the e-mail address), the information is provided in a commonly used electronic form, unless the User requests otherwise.

The copy of their data will be communicated to the User no later than one month after receipt of the request.

 

b. Right to rectification

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Subsidim guarantees the right of rectification and deletion of personal data to the user.

In accordance with Article 16 of the Regulation, incorrect, inaccurate or irrelevant data may be corrected or deleted at any time. The User first makes the necessary changes himself from his user/other account, unless these cannot be made independently, in which case the request can be made to Subsidim.

In accordance with Article 19 of the Regulation, the Data Controller notifies each recipient to whom the personal data have been communicated of any rectification of the personal data, unless such communication proves impossible or requires disproportionate effort. The controller shall provide the data subject with information about these recipients if the data subject so requests.

 

c. Right to erasure

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The User has the right to obtain the erasure of his/her personal data as soon as possible in the cases listed in Article 17 of the Regulation.

Where the Controller has made the personal data public and is required to erase them pursuant to the preceding paragraph, the Controller shall, taking into account the available technologies and the costs of implementation, take reasonable steps, including technical measures, to inform other controllers who process such personal data that the data subject has requested erasure by those controllers of the personal data. processing of any links to, copies or reproductions of, such personal data.

The two preceding paragraphs do not apply to the extent that such processing is necessary:

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• the exercise of the right to freedom of expression and information;

• to comply with a legal obligation that requires processing under Union law or the law of the Member State to which the controller is subject, or to perform a task carried out in the public interest or in the exercise of official authority vested in the controller;

• the establishment, exercise or defence of legal claims.

 

In accordance with Article 19 of the Regulation, the Data Controller notifies each recipient to whom the personal data have been communicated of any erasure of personal data or any restriction of the processing carried out, unless such communication proves impossible or requires disproportionate effort. The controller shall provide the data subject with information about these recipients if the data subject so requests.

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d. Right to restriction of processing

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The User has the right to obtain the limitation of the processing of his/her personal data in the cases listed in Article 19 of the Regulation.

In accordance with Article 19 of the Regulation, the Data Controller notifies each recipient to whom the personal data have been communicated of any limitation of the processing carried out, unless such communication proves impossible or requires disproportionate effort. The controller shall provide the data subject with information about these recipients if the data subject so requests.

 

e. Right to data portability

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In accordance with Article 20 of the Regulation, Users have the right to receive personal data concerning them from Subsidim in a structured, commonly used and machine-readable format. Users have the right to transmit this data to another data controller without Subsidim hindering it in the cases provided for by the Regulation.

When the User exercises his right to data portability pursuant to the previous paragraph, he has the right to obtain that the personal data be transmitted directly from one controller to another, where technically feasible.

The exercise of the right to data portability is without prejudice to the right to erasure. This right does not apply to processing that is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

The right to data portability does not infringe the rights and freedoms of third parties.

 

f. Right to object and automated individual decision-making

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The User has the right to object at any time to the processing of his/her personal data due to his/her particular situation, including the data automation carried out by Subsidim. In accordance with Article 21 of the Regulation, Subsidim will no longer process personal data, unless there are compelling legitimate grounds for the processing that override the interests and rights and freedoms of the User, or for the establishment, exercise or defence of legal claims.

When personal data is processed for direct marketing purposes, the User has the right to object at any time to the processing of personal data concerning him or her for such direct marketing purposes, including profiling to the extent that it is related to such direct marketing.

If the data subject objects to processing for direct marketing purposes, the personal data will no longer be processed for these purposes.

 

g. Right to complain

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The User has the right to lodge a complaint concerning the processing of his personal data by Subsidim with the Data Protection Authority, competent for the Belgian territory. Further information can be found on the website: https://www.autoriteprotectiondonnees.be.

 

A complaint can be lodged at the following addresses:

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Data Protection Authority

Rue de la Presse 35, 1000 Brussels

Tel. + 32 2 274 48 00

Fax. + 32 2 274 48 35

E-mail: contact@apd-gba.be

 

The User may also lodge a complaint with the court of first instance of his domicile.

 

10. Cookies

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The Site uses cookies to distinguish Users of the Site. This makes it possible to provide Users with a better browsing experience and an improvement of the Site and its content. The purposes and methods of cookies are contained in this article.

 

a. General principles

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A "Cookie" is a file temporarily or permanently deposited on the User's hard drive when the Website is visited, with a view to a subsequent connection. Thanks to cookies, the server recognizes the User's computer.

Cookies may also be installed by third parties with whom Subsidim collaborates.

Some of the cookies used by Subsidim are necessary for the proper functioning of the Site, others allow us to improve the User's experience.

The User can customize or disable cookies by configuring their browser.

By using the Website, the User expressly agrees to the management of cookies as described in this article.

 

b. Type of cookies and purposes

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Different types of cookies are used by Subsidim on the Site:

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• Technical cookies: they are necessary for the operation of the Website, allow the communication of the data entered and are intended to facilitate the User's navigation;

• Statistical and audience measurement cookies: these cookies allow the recognition of the User and are used to count the number of Users of the Website over a certain period. Since they also indicate browsing behaviour, they are an effective means of improving the User's browsing experience, by displaying proposals and offers that may be of interest to them. They also allow Subsidim to identify possible bugs on the Website and to correct them.

• Functional cookies: these cookies facilitate the use of the Website by remembering certain choices made (e.g. username or language);

 

c. Cookie retention period

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Cookies are kept for the time necessary to achieve the purpose pursued. The cookies that may be stored on the User's hard drive and their retention period are as follows:

1 year

 

d. Cookie management

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If the User does not want the Website to place cookies on his hard drive, it is easy for him to manage or delete them by modifying the settings of his browser. The browser's programming also allows the User to receive a notice or notification as soon as a Website uses cookies and thus decide whether to accept or refuse it.

If the User disables certain cookies, he/she accepts that the Website may not function optimally. Some parts of the Website may therefore not be usable, or may be partially usable.

If the User wishes to manage and/or delete certain cookies in this way, he or she can do so using the following link(s):

For Users with a browser:

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• Internet Explorer : http://windows.microsoft.com/en-us/windows-vista/block-or-allow-cookies

• Microsoft Edge : http://windows.microsoft.com/en-gb/windows-10/edge-privacy-faq

• Chrome : https://support.google.com/accounts/answer/61416?hl=fr

• Firefox : https://support.mozilla.org/fr/kb/activer-desactiver-cookies-preferences

• Safari : https://support.apple.com/kb/ph21411?locale=fr_CA

 

11. Limitation of the Data Controller's liability

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The website may contain links to other websites owned by third parties not linked to Subsidim. The content of these sites and their compliance with the Law and Regulations are not the responsibility of Subsidim.

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The holder of parental authority must give express consent for the minor under the age of 16 to disclose personal information or data on the website. Subsidim strongly advises persons exercising parental authority over minors to promote responsible and secure use of the Internet. The Data Controller cannot be held responsible for having collected and processed personal information and data of minors under the age of 16 whose consent is not effectively covered by that of their legal parents or for incorrect data - in particular concerning age - entered by minors. Under no circumstances will personal data be processed by the Data Controller if the User specifies that he/she is under 16 years of age.

 

Subsidim is not responsible for the loss, corruption or theft of personal data caused in particular by the presence of viruses or following computer attacks.

 

12. Applicable law and jurisdiction

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This Privacy Policy is exclusively governed by Belgian law. Any dispute will be brought before the courts of the judicial district of Subsidim's head office.

 

13. Contact

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For any questions or complaints relating to this Privacy Policy, the User may contact the Data Controller via the following address: contact@subsidim.be

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